T-shirt out

HAVE YOU CHANGED YOUR MIND OR CHOSEN THE WRONG SIZE?

• If the size is wrong, you don't like it, or you generally want to return the products, you have 14 days, but the return shipping is at your expense. Once the product is received in the warehouse (and after checking that it is intact), you can choose between a voucher for the value of the product(s) you returned or a refund (products + the initial shipping you paid) to the payment method you used for the order.
• All products will be accepted provided they are intact, with original labels not removed, and have not been used or stained.

WHAT TO DO?

1. Print the Order Confirmation you received via email.
2. Insert the product and the order confirmation into an envelope.
3. Take the envelope to the post office or your trusted courier, and send it to this address:
   Opaco Srl – Viale G. Mazzini, 88, 36050 Cartigliano (VI) indicating RESO PTN
   
4. During holiday periods, before shipping the package, always check if Opaco's office is open to receive the package.
5. In case of wrong size, reorder the product in the correct size

Within 5 working days of receiving the package, we will send you a refund including all payments made including delivery costs

DAMAGED, DEFECTIVE, OR FAULTY GARMENTS

In case of return due to defective merchandise or for causes due to any errors, the return shipping will be at Opaco Srl's expense who will arrange for a courier to pick up the merchandise to be returned from the customer's home.
The user must attach photographic documentation within 8 days of receiving the material.

Delivery of purchased products takes an estimated 5-6 days (Monday to Friday).
Couriers do not deliver on holidays, pre-holidays, or national holidays.
All orders placed on Saturday or Sunday will be processed within the next 3 business days.

Once your parcel has been shipped from our warehouses, you will automatically receive a confirmation email with your shipment's tracking code, to track and modify (if applicable) your order's delivery.

The parcel's transit will be visible on the following websites:

https://gls-group.com/IT/it/servizi-online/ricerca-spedizioni
https://services.brt.it/it/tracking
https://www.dhl.com/it-it/home/tracciabilita.html

If you don't find the email with your code in your inbox, please check your SPAM folder as a precaution.

Delivery times may be delayed in case of:

• High volume of orders during holiday or promotional periods (Black Friday, Christmas, sales).

• Courier logistical problems (vehicle breakdowns, internal reorganizations, strikes).

• Incomplete or incorrect delivery address.

• Difficult to reach areas (smaller islands, remote areas, or restricted traffic zones).

• Bad weather or extreme climatic conditions (snow, thunderstorms, floods).

Shipments are handled by OPACO srl, Viale Giuseppe Mazzini, 88 36050 Cartigliano (VI) / Phone: 351 7070773  / Email: [email protected]